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Safety Code for Patients
Listen, ask, communicate
- Familiarize yourself with the internal rules of the hospital and, if necessary, its ambulatory services.
- Follow all recommendations from medical staff.
- Behave safely towards yourself and towards your environment- upon arrival, disclose all outside and current medications, valuables, and do not carry sharp objects or firearms, or other dangerous objects.
- Take careful measures in our healthcare facilities to promote personal hygiene and wash your hands often – specifically to limit the potential for contracting hospital/nosocomial infections.
- During your hospital stay, please be proactive in informing medical personnel of any concerns- so that we can communicate, react, and solve any problems together.
- Do not hesitate to contact our staff.
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Nosocomial Infections
Infections related to a stay in the hospital.
We adhere to and observe hygiene, and you should as well.
How does our hospital ensure patient safety?
- The patient is informed by the staff concerning issues of hygiene.
- The patient is able to disinfect his/her hands at all times.
- The patient’s bedding is kept clean
- Medical staff adheres to the rules of hand hygiene
- Staff uses the requisite protective gear (masks, gowns, and gloves)
How can a patient ensure his or her own safety?
- Provide medical personnel with genuine and comprehensive up-to-date information regarding their health.
- Truthfully inform staff about current illnesses in the home environment (including, but not limited to, incidence of diarrhea, influenza, viral diseases - smallpox, mumps ....).
- Inform your doctor about your travels or stays abroad in the last year, especially and urgently if you have been treated abroad.
- Do not accept visitors when in close contact with an infectious disease or when you yourself are sick.
- Practice good personal hygiene and hand sanitation rules.
- Alert your physician to any changes in your health status (temperature, cough, pain ...) during hospitalization or treatment at the clinic.
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Identifying Patients
We care about you and we respect your uniqueness
How does our hospital ensure patient safety?
- Has standardized and enforced rules for the identification of the patient (for identification- query name, check the label).
- Carries out patient identification each time before administration of drugs, blood, and before and after taking samples for laboratory test.
- Carries out patient identification each time before investigative and medical procedures.
How can a patient ensure his or her own safety?
- Actively cooperate with medical personnel.
- If you have any doubts about the correctness of your patient identification, immediately notify medical staff.
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The Safe Administration of Drugs
We only prescribe what is right and what is necessary
How does our hospital ensure patient safety?
- Adheres to the principles of proper drug administration
- Drugs are only administered by a qualified healthcare professional.
How can a patient ensure his or her own safety?
- Provide medical personnel with up to date, accurate, and complete information about their health and provide a comprehensive list of any consistently used medications during visiting the clinic or hospital admission.
- At admission to hospital care, please claim and withdraw all outside medication to medical personel. This is necessary for safety reasons.
- Do not take any self-prescribed medications during hospitalization, especially without the knowledge of health professionals. Prescribed drugs may be negatively affected self-perscribed medications.
- Don’t be afraid to ask your doctor about the medication you receive or why you are prescribed them.